Privacy Policy

Last Updated: November 27, 2025

1. Introduction

Welcome to Batch+Crumb. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we handle your personal data when you visit our website and tell you about your privacy rights.

2. Information We Collect

We may collect, use, store and transfer different kinds of personal data about you:

Identity Data: first name, last name, username or similar identifier
Contact Data: email address and telephone numbers
Technical Data: internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform
Usage Data: information about how you use our website and services
Business Data: information about your cottage food business, products, and website content

3. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

To provide and maintain our service
To notify you about changes to our service
To provide customer support
To gather analysis or valuable information so that we can improve our service
To monitor the usage of our service
To detect, prevent and address technical issues

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Demo Sites: If you create a demo site without registering for an account, your demo site and all associated data will be automatically purged after 7 days. To keep your site permanently, you must create an account and claim your demo site before the 7-day period expires.

Registered Accounts: Data for registered accounts is retained until you choose to delete your account. See Section 11 below for instructions on how to delete your account and all associated data.

6. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

Request access to your personal data
Request correction of your personal data
Request erasure of your personal data
Object to processing of your personal data
Request restriction of processing your personal data
Request transfer of your personal data
Right to withdraw consent

7. Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Third-Party Services

We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us through our website or by email.

11. How to Delete Your Account

You have the right to delete your account and all associated data at any time. To delete your account:

Sign in to your Batch+Crumb account
Navigate to your admin dashboard
Go to Settings from the navigation menu
Scroll to the bottom of the page to find the Delete Account section
Type DELETE in the confirmation field
Click the Delete My Account and Data button

Warning: This action is permanent and cannot be undone. Deleting your account will permanently remove all of your data, including your user account, business site, products, orders, customer information, and uploaded images.

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